Fail Fast, it’s the quickest way to succeed

Sun, Dec 6, 2009

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I’m sure most of you are scratching your heads like I did the first time I heard about this concept but after reading this article by business week it should make more sense.

Fail Fast, Fail Cheap
Get your idea into the marketplace, and learn from customers

by Doug Hall

The development of a successful new product, service, or business is often the result of lots of learning from lots of failures. The key is to fail fast and fail cheap.


The classic mindset is to try to get a business plan or product 95% right before taking action. This is great in theory, but it rarely works. Why? Because as soon as you ship the product you immediately recognize its fatal flaws. By then, it’s often too late to

change the packaging, the marketing, or the product itself.

The alternative is to get your idea about 50% right, then let customers tell you what your mistakes are. Listen, learn, get it 50% right, and put your idea through the process again. Keep at it until your customers say, “Wow!” Instead of debating options internally, you’ll be making your idea real, taking it to customers, and learning as it fails.

You can make an idea real by producing a “looks like” or “works like” prototype and showing it to customers. A “looks like” prototype can be as simple as a fact sheet or a sales letter e-mailed to friends or potential buyers. “Works like” prototypes are demonstrations. They don’t have to be pretty. They just need to show the overt benefit you are promising.

The power of a “works like” prototype can be immense. I observed this recently in the boardroom of an industrial products company. A young engineer demonstrated how his prototype could cut the noise level of the company’s equipment by 70%. The prototype was made from duct tape and other materials from a hardware store. But it was effective enough to win funding for its development. Thanks to that idea, the company is projecting 20% sales growth this year.

I am not encouraging you to fail. Rather, I am stating the fundamental truth that you can’t know the answers before you start. It’s foolish to assume you know things that it’s not possible to know.

We preach to our children the need to pick themselves up and try again and again when they fail. But we rarely live by our own preaching, continuing to view failure as a statement of our self-worth. And while we may complain about how long it takes to move ideas through our companies, we inspect and edit with gusto whenever a new idea passes through our finance, marketing, or legal departments.

Over the years we’ve failed fast and cheap on behalf of clients in restaurants, at medical trade shows, in convenience stores, in malls, and at conventions. And I don’t just promote the virtues of failing fast and cheap to clients; I do it myself. When I was thinking about entering the training business, I rented two booth spaces at a major industry trade show. Each was completely different, with different brand names, product offerings, and pricing. The “right” answer ended up to be a combination of ideas from each.

The math of fail fast and fail cheap is simple. If it takes six months and $100,000 to take a product from idea to customer reaction, then at best you’ll get two cycles in a year. However, if you can do a complete cycle of learning in a week for $1,000, you can get 52 cycles in a year at about half the cost.

The only barrier to failing fast and failing cheap is your ego. You must be willing to fail, fail, and fail again if you are going to win in today’s competitive marketplace. Remember, even if you’re falling flat on your face, at least you’re still moving forward.

You really just have to put yourself out there and be willing to change. Saying no failure is the same as saying no to success.


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Thanks,
Jon Kruse

This post was written by:

- who has written 135 posts on How to start a Clothing Company.

Besides running this blog I also own two clothing companies, Mediocore Clothing and SHRED. I also run Double Dragon Studios with a partner and we do a lot of work for clothing companies making stores, blogs, and myspace layouts. Please send me an email if you have any questions, want to hire me for work, or just want to say thanks.

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  • http://www.trippytaka.com trippytaka

    Agreed. We have started out on this concept… and learning so much.

    For starters, if you’re going to start out cheap it’s best to have more designs and less stock. We didn’t. We chose the more stock of less designs to keep the costs down for each design. This could have been an expensive mistake if we’d gone large, but with limited stock levels on start up, it’s an acceptable casualty. Testing the water is the best thing that we could have done.

    Turns out the deign we at http://www.trippytaka.com.au thought would take off fastest has actually been the slowest. So not only have we learned to spread across more designs, but we’ve also learned a lot about the kinds of designs our market wants.

  • Keith

    I love this blog. As a young entrepreneur in the clothing line/t-shirt industry, this blog really helps out a TON!
    Thank you SO MUCH!

  • http://www.jonathankruse.com Jon Kruse

    I’ve suffered the same problems as everyone else and printed a lot of girls sizes for a skull and super soakers shirt that sells terribly. I have almost all the girls sizes left and none of the guys. I really wish I would have printed less in the beginning and tested everything out.

  • Cédric

    My is that if i print many nice design that everybodys loves … But i cant furnish all cause i have a limited stock… Do they gonna think that my line is on the way to failing?

  • Cédric

    Sorry … My fear is that*

  • http://chamacamisetas.com Andre Felix

    Great text. Great blog. Thank you guys. ;)

  • http://www.hellodestroyers.com Biaka

    We’re a really young company, and I remember launching back in September with a ton of horrible looking shirts with terrible fabric and a disastrous print job. So now that we’re relaunching, this post has really helped us “check” our new direction! Good stuff, we really appreciate these posts!

  • http://www.jonathankruse.com Jon Kruse

    Hey Cedric you sound like my mom. “What happens if you sell out of all your shirts Johnny.” Then I will print more mom! The least of my worries is being successful and selling too many shirts.

    I think id everyone loves your design and you sell out they will believe your line is flourishing and not failing.

    This Christmas season I oversold a bunch of shirts because my inventory was off and I did a Christmas show where I sold shirt. I had to email everyone and give them a refund and told them I would email them when I printed more and I would give them a discount. Just do the right thing.

  • http://www.trippytaka.com trippytaka

    Same John,

    we have gone mental on one design and sold out in most sizes… luckily our inventory control on the Cube Cart allows us to control orders when the stock runs out in certain sizes. We have had to refund a couple of sizes though.

    I agree though, selling out is a very positive thing. Damn, I’d hate to be going through a Christmas period and not selling! Then I’d have alarm bells on our designs.

    We were weighing up re-ordering before Christmas last minute, but have decided to hold out until the new year and use the profits to throw some more designs in. Sell out, hold out to keep bulk ordering and release more designs :)

  • Philiq18

    This article reminded me of an important lesson, that success never comes without prior failures. Fail fast and cheap… advice I plan to utilise for sure. I was only gonna launch my tees with like one design, but I’ll consider putting out several just to give my potential consumers options. People seem to appreciate the ability to chose, instead of feeling like theyre being dictated or coerced into purchasing this one thing.

  • jonkruse

    Hey Cedric you sound like my mom. “What happens if you sell out of all your shirts Johnny.” Then I will print more mom! The least of my worries is being successful and selling too many shirts.

    I think id everyone loves your design and you sell out they will believe your line is flourishing and not failing.

    This Christmas season I oversold a bunch of shirts because my inventory was off and I did a Christmas show where I sold shirt. I had to email everyone and give them a refund and told them I would email them when I printed more and I would give them a discount. Just do the right thing.

  • jonkruse

    Just make sure you can afford to print all of them. I think lot's of people talk about how it is important for a brand to start off with a lot of designs but you got leave room to bounce back and recalibrate.

  • http://markagerilya.multiply.com/ mark of the guerilla

    cool! thanks for posting that inspiring essay. :)

  • Realgamergear

    I thank you also you help me get out of that scary place I call being broke, just because were in motion doesn't mean were being productive. Now I'm finally moving forward.

  • jonkruse

    Being broke is one of the best motivators. You'll get there as long as you move forward and know what “there” is.

  • Pingback: Costs Of Starting A Clothing Brand (Revisited) |

  • Ryterofdreams

    Thanks Jon – appreciate the thoughts.

  • Jsinista

    Very interesting post and a good insight from someone who is actually in the game. Had a thought on a brand name a few years ago and thought how cool would it be if I could make it a brand that could be big someday. Personally, I think the brand name is very good compared to some popular ones. An issue is that the name can be targeted towards various genres ranging from your skate brands because of the design aspect to your casual type brands and could even be a hit with your UFC types simply because of the name and it’s meaning. Now having the ability to take it into these different genres isn’t a bad thing, but definitely something that would have to be introduced over time and in small doses as mentioned to see if the interest is their. In my head it sounds good, but in reality, it most likely is different.

    I would love to start it off but I’m scared of failing simpy because I’m from a small city in Australia, not America. Like it mentioned, the only barrier is my ego. Also, where do I start? how do you know who or where the decent quality shirts are produced? Is it easy to communicate your thoughts to an individual so that they can come up with the design? This name started off as an internet nickname, which then would become a licence plate but didn’t because I thought of the brand name idea and got paranoid that someone might actually steal it and have the guts to start it, simply because I think it’s that good. Any helpful information would be appreciated, cheers.

  • Anonymous

    You have gotten way to caught up in a name.

    There are big brands in skate and UFC you don’t compete with them by being multiple things you compete with them by finding your niche in the marketplace. So you need to think smaller not broader.

    Also the name really isn’t that important it’s what you make out of that name with branding.

    No one can help you out if you are unwilling to go forward.
    Find a designer on mintees.com and get a design made.

    Find a screen printer and print it. Check out threadbird.com

    You need to make the first steps now.

  • Jsinista

    Sounds like some good advice. No point stressing on the bigger ideas if I can’t even start the smaller ones properly. Thanks for the advice and sites, will keep you updated as to where I go with this, cheers.

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